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Online Stores / e-commerce Must Do’s

Easy to reach contact Information on each page

Helps the customer enquire about the product at any stage of the purchase. If they were not sure about buying the product, your reply should help them make the decision.

Allow to buy without creating an account

Make it easy and quick for the casual shopper to your online store. As long as you get paid for the product and it is easy for the customer to buy it, that is all that should matter. Also make sure that you have the option to create an account for easier repeat purchases.

Product refining options

As you dig deeper into category, there should be options to refine your search based on different attributes. Colour, size, price etc.

Price Range Options

Have a few price ranges to match the budget against products. More often than not a visitor is thinking more around the price than the product

Multiple and Detailed Product Pictures

With latest zoom plug-ins and scripts, there is no excuse to not have a picture that can be enlarged and zoomed into. Most products also require multiple angle shots for best customer experience.

Detailed Shipping Rates and Calculator

Don’t make the shipping rates a last minute surprise (or shock) Inform your visitors from the start on how much it would cost them to ship the product.

Return Policy

Customers are always wary of buying products online. Make sure that you have detailed the return policy and re-enforced it on the pages to keep them at ease.

Alerts for out-of-stock Products

Set up alerts for products that are out of stock. When the product lands in the store, the customers get automatically notified.

Related and Combined Products

Show a list of related products. If a customer is already looking at a product, chances are that they will want a related product or look at a related product as an alternative.

Product Pictures in Real Life

Make sure you have enough of the product pictures in real life scenarios. Think of IKEA for example. This makes a huge different in user perception.

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